“You are the world and the world is you”
Shivam Shukla

Psychological Well-being and Human-centered AI

Painted illustration of a robot gently comforting a person on sunlit ruins

Research Overview

In these projects, my research group and I are investigating how AI systems designed to provide emotional and psychological support shape human relationships and the fundamental need for relatedness. Drawing on psychological theories, Human-Computer Interaction (HCI), and Responsible AI, our research examines the risks of artificial intimacy/relatedness and relational displacement of human-connections in human-AI interactions. We propose a relationship-centered approach to AI design, alongside a computational framework to evaluate whether LLMs foster dependency on AI or encourage meaningful real-world human connections.

Research Objectives

  1. Investigate how emotionally supportive AI systems influence human relatedness, interpersonal relationships, and psychological well-being.
  2. Conceptualize Relational Displacement in AI-mediated therapeutic relationships and develop relationship-centered design guidelines for responsible AI systems.
  3. Develop RELATE, a computational evaluation framework to measure the relational orientation of LLMs across multi-turn emotionally supportive conversations.
  4. Empirically evaluate how different LLMs and user personas influence inward-facing relational engagement versus outward-scaffolding toward real-world human connections.
  5. Inform the design and evaluation of emotionally supportive AI systems that strengthen human agency, psychological well-being, and authentic interpersonal relationships.

Contributions

S. Shukla, E. Chen, M. Roshanaei, M. Seif El-Nasr

Relationship-Centered Care: Relatedness and Responsible Design for Human Connections in Mental-Health Care

Position paper at the CHI 2026 Workshop: Toward Relationship-Centered Care with AI

S. Shukla, J. Kim, S. Gaur, M. Roshanaei, M. Seif El-Nasr

RELATE: An Evaluation Framework for Measuring Relational Orientation of Large Language Models

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